Should You Use A Credit Counselor / Debt Counselor?
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Let me start with a caution: if you are somehow managing to keep your credit record clean despite a worsening debt situation, then going to a Credit Counselor (same thing as a Debt Counselor) can have a serious downside. Some creditors will welcome the involvement of a Credit Counselor because it signifies that you are taking action and therefore they have a better chance of being paid – regardless of your current situation. But other creditors will see this step as cause for alarm and will issue an alert on your credit report. That can have some serious implications down the road … you could be refused credit because of that alert.
So if your credit record currently has no red flags, you need to think carefully about using a Credit Counselor. This is unfortunate because a Credit Counselor might represent exactly the right path for you in the long run; so this is a tough decision.
The bad news/good news is that if you are already in trouble and your credit report shows it, you don’t need to have this concern. Provided you choose the right Credit Counselor (and avoid the rip-offs) there are a lot of positives, and the negatives are predictable – meaning that you can weigh them against the positives in a rational manner.
Reality is – there are some good reasons for using Credit Counselors. You should certainly first look at taking care of things yourself, and after talking to a Credit Counselor you should again take a step back and decide whether you could do it all for yourself but … even though there isn’t anything in theory that a Credit Counselor can do that you cannot, the truth is they will do it better than you. And the difference this makes can be significant.
You could certainly attempt to negotiate with your creditors to lower interest rates. And to extend loan terms, making payments more practical and giving you a better chance to catch up on late payments. To waive late fees; and even try to persuade creditors to “re-age” your account – meaning, past due amounts are treated as if they are current.
But you’re an amateur; a Credit Counselor is an expert. Beyond this, the Counselor also has other advantages – for example, if you choose wisely then it’s more than likely that the Debt Counselor will already have a relationship with the creditor organization, and that organization will know the good work that the Counselor has performed for other debtors. They know there’s an excellent chance that they’ll recover their money – rather than losing half of it, which is the best that can happen when they hand the debt over to a collection service.
So, provided your credit record already has problems, there’s a good case for considering the services of a Credit or Debt Counselor.
The next questions are: which one? And how do you about looking for one? This isn’t the kind of thing you want to survey your co-workers about!
And oou DO have to be careful. For example, one Credit Counseling organization which claims to be non-profit banks your first month’s check, which you thought was being used to make payments against your debts … and to add insult to injury they classify it as a charitable deduction!
Some independent Credit Counselors can be entirely reputable, and entirely competent. However, you can also play safe by looking for agencies in your area that are members of either of two reputable networks – the National Foundation for Credit Counseling (NFCC) or the Association of Independent Credit Counseling agencies, AICCCA. If they are a member then their practices are reviewed, the effectiveness of their counseling is monitored – and they have to be formally accredited to be accepted. There’s some assurance in there for most people.
When you’ve short listed a couple of Credit or Debt Counseling agencies, do some checking – confirm there are no unresolved complaints registered against them at Better Business Bureau, your state Attorney General’s office, and the local consumer protection agency.
Then call them, ask questions … and be prepared to take notes. What Credit Counseling services do they actually provide? If they charge fees … how much? And how much has to be paid up front? Ask about the training that the Credit Counselors receive … and how many years of experience can you expect to be supported by? What educational materials or courses are provided?
Check how they work. Do they take the first month’s payment for themselves? Do they make timely payments to creditors (versus, holding on to the money and making larger payments less regularly … not a good idea). When you look at the services they offer, are they comprehensive … or just a way to get you to sign up for a lucrative debt management plan? How much time will the Credit Counselor actually spend with you? Will they work with all your creditors, or only those that agree to a certain amount of financial support for the agency (not a great situation).
Do your research, do your homework, … then decide whether you want to go it alone, or use a Credit Counselor. But don’t fool yourself – if your problem is a lack of discipline, then going it alone isn’t likely to be a good strategy. Let the Credit Counselor do their work – let them help you get back into good financial shape.